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Account Deletion

Delete Your VoiceAccountant Account

Request deletion of your account and data without installing the app or signing in — this is the public deletion URL required by Google Play.

App

Voice Accountant

Publisher

Joojoo Apps

Last updated

May 16, 2026

1

Delete from inside the app (fastest)

If you can still sign in:

  1. 1Open Voice Accountant on your device.
  2. 2Tap the menu icon (top-right of any tab).
  3. 3Scroll to the bottom and tap Delete Account.
  4. 4Type DELETE in the confirmation field.
  5. 5Confirm the second alert.

Within a few seconds your account is locked out — you will not be able to sign back in with the same email or phone. Your data is queued for permanent removal within 30 days.

2

Email us to request deletion (if you cannot sign in)

If you cannot sign in (forgot your password, lost access to your email/phone, or already deleted the app), email support@voiceaccountant.com with:

  • The email address or phone number you used to register.
  • A short note confirming you want your account deleted.
Email a deletion request

We will verify the request and process the deletion within 7 business days. You will receive a confirmation email when the deletion is complete.

If you do not receive a confirmation within 14 days, please email us again — we may have failed to deliver our response.

What gets deleted

Item Deletion timeline
Account record (email, phone, name, profile, onboarding data) Immediately marked deleted; hard-deleted within 30 days.
All transactions, including line items and categories Hard-deleted within 30 days.
Chat history with the AI assistant Hard-deleted within 30 days.
Receipts, voice recordings, photos, and documents stored in S3 Hard-deleted within 30 days.
Companies, projects, bank accounts you saved Hard-deleted within 30 days.
Sessions / authentication tokens Revoked within seconds of the deletion request — you can no longer sign in.
Active push notifications Stopped within seconds of the deletion request.

What is retained (limited cases)

  • Subscription billing records are retained by Google Play under their own terms — we do not control or process credit-card data.
  • Tax / fraud / legal records may be retained for the period required by applicable law (typically up to 7 years for invoicing) in the minimum form necessary.
  • Database backups may contain deleted records for up to 30 days before they age out of the backup rotation. Those backups are not accessible to your account and are never restored on a per-user basis.

Subscriptions

Deleting your account does not automatically cancel your Google Play subscription. To stop being billed:

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon → Payments & subscriptions → Subscriptions.
  3. 3Tap Voice Accountant and choose Cancel subscription.

Refunds are handled by Google Play under their refund policy.

Questions

Email support@voiceaccountant.com.

For our full privacy practices, see the Privacy Policy.